Your use of this site and of the Membership Program indicates your acceptance of these terms and conditions. Your submittal of any purchase order indicates your acceptance of these terms and conditions. For our general Terms, Delivery Conditions which apply to all non members and members please view General Terms and How To Order.
Saver M members conditions are per the following:
Renew or cancelling Membership
When you pay for your Membership it will start at the date of the transaction and will end at either one month, three months or twelve months corresponding with the subsciption you paid for to the same date of the end month. The Membership does not auto-renew. You will need to purchase another subscription to contine to receive the discounts. There is no need to cancel the membership as you will not be auto-billed. We will invite you close to when the expiry is due. You have no obligation to renew.
If you do not renew your subscription Saver Membership, you will automaticallly become a Free Member and receive the rewards benefits and conditions of a free member. If you resubscribe, you will receive only the rewards and benefits of the relevant subscription.
Spending limitations and mulitple memberships
SAVER 10 and SAVER 15 Memberships have a monthly spend limit of $2,000.
Members can purchase as many Memberships as they like.
Membership Refund policy
Membership cannot be refunded.
Guarantee and Returns
Ordering for Members
Please refer to the How To Order page for information on ordering and delivery time and general costs. Members discounts will be applied automatically at checkout.
Discount for Members
The discount for Members will be applied to your order at check out including the shipping discount.
Shipping discount will automatically be applied at checkout for each order. For more information refer to shipping costs.
The shipping discount for Members applies to primary transit delivery location only. If goods are to be cross-docked for example, to go via a secondary transit mode (for example if delivery address is not per our standard direct to door availability), then this secondary transit cost are not included in the discount.
General Membership Terms
Member SAVER 10 & 15 discounts apply only to items not already discounted or on special.
Member SAVER 10 & 15 do not receive rewards points. This is only for FREE MEMBERS.
The Membership is not transferable or refundable.
Communications with our operations
You can communicate with us via a messaging sysetm in your account dashboard, as well as by phone or email. Contact information.